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Frequently asked questions
About IRIS Pay
For open banking
About IRIS Solutions
Where can I download the IRIS PAY app?
The IRIS PAY application is available on Google Play for smartphones and tablets with the Android operating system and on the App Store for smartphones and tablets with the iOS operating system.
Do I need to have active internet banking to be able to make payments from my bank account through the IRISPay app?"
Do I pay any additional fees?
How long does it take for the money I send to a friend to arrive in their account?"
Как се гарантира конфиденциалността на моите банкови данни при използване на IRISPay?
Why do I get an error message when scanning a QR code / entering a 6-digit code / authorization problem?
Is there a limit to the amount I can transfer to a friend or the amount I can pay at a merchant through IRIS PAY?"
Как и къде се съхраняват данните ми, когато използвам IRISPay?
Is it safe to use IRIS Solutions products and services?
Can I pay at a merchant or transfer money to a friend if they don't use IRIS PAY?"
Какво е Отворено банкиране / Open Banking?
Какви са ползите за потребителите от Отвореното банкиране?
After a successful payment, when can I see the transaction in my accounts?
Why can't I add my account to the IRISPay mobile app?
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