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Deleting an IRISPay for Merchants account

If you wish to delete your account and all data associated with it, please follow the steps outlined below:

 

How to request account deletion?
 

  1. Submit a deletion request:

    • Contact us via email at bdo@irisbgsf.com.

    • In the email, please specify:

      • Your first name, last name and email address registered in the application.

      • Reason for account deletion (optional).

    • Use the subject: "Account deletion request".

  2. Identification:

    • To ensure the protection of your data, we may contact you to confirm your identity.

  3. Await confirmation:

    • After processing the request, you will receive confirmation that your account and all associated data have been deleted.

 

What data is deleted?

 

After you request account deletion:

  • Any personal data you have provided during registration will be completely deleted from our systems.

  • The data includes:

    • First name, last name, email address and phone number.

    • Company data (company name, EIC).

    • All other data related to your account.

 

Contact us

 

If you have any questions about the account deletion process or the processing of your personal data, please do not hesitate to contact us:

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